Benjamin Solomon

Customer Support Operations Manager at Obligo

Benjamin Solomon has worked for a variety of companies since 2014. Benjamin began their career as a Life Guard for Brookline Recreation in 2014, followed by a Deli Associate role at STAR MARKET in 2016. In 2017, they worked as a Camp Counselor for Brookline Recreation. In 2018, they were a Research Assistant at Boston University School of Public Health, where they performed research on the efficacy of gun laws in urban vs. non-urban areas. In 2019, they worked as a Research Assistant at Boston Children's Hospital, running statistical analysis in Stata and SPSS to examine health outcomes of experimental ACL surgery technique currently in clinical trial. In 2020, they were a Case Manager at Partners In Health, calling individuals exposed to COVID-19 and explaining public health procedures. In 2021, they were a Member Experinece Coordinator at Ro, followed by a Customer Support Associate role at Maverick Health, where they handled customer service via phone and email, troubleshot issues and worked towards resolution of complex client issues, and trained fellow employees. Currently, they are a Customer Operations Associate at Obligo.

Benjamin Solomon graduated Magna Cum Laude from Muhlenberg College in 2020 with a Bachelor's degree in Public Health and Analytics. Benjamin attended Muhlenberg College from 2016 to 2020.

Links

Timeline

  • Customer Support Operations Manager

    August 1, 2023 - present

  • Customer Operations Associate

    September, 2022