The Operations Management team at O'Brien Glass Industries plays a critical role in ensuring the efficient delivery of vehicle and building glass repair and replacement services. They oversee branch and field operations, manage customer service interactions, and optimize workforce performance to meet the needs of over 300,000 customers annually. By fostering strong relationships with authorized dealers and insurance partners, the team ensures seamless service execution and maintains O'Brien's reputation for high-quality craftsmanship and customer satisfaction across Australia.
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