Adam Bean currently serves as a Senior Business Analyst at Observe.AI and is also a Project Manager at Quantum Group since March 2022. Previously, Adam held various roles at XSELL Technologies, including Ontology Manager, Strategic Data Analyst for eCommerce, Business Analytics and Special Projects Intern, Lead Annotator, Lead Chat Specialist, and Chat Specialist. Adam's work at XSELL Technologies focused on improving sales performance through data analysis and customer feedback reviews, resulting in significant improvements in customer satisfaction metrics. Adam holds a Bachelor's degree in Business Administration and Management from DePaul University, completed in 2019.
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