Suhail Nair

Suhail Nair currently serves as a Client Partner at Observe.AI since March 2024. Prior to this role, Suhail held the position of Executive Director for Partner Relationships at Uniphore from June 2020 to March 2024. Suhail's extensive experience includes serving as Director of Client Services at Infosys Ltd from April 2015 to June 2020 and as Practice Engagement Manager for the Americas in Customer Service at Infosys BPO from July 2009 to April 2015. Suhail also worked at Aditya Birla Minacs as an Account Manager, managing large strategic client accounts, and previously as Assistant General Manager at Transworks Information Services Ltd, overseeing outsourced business process operations. Suhail began a career in operations management at 24/7 Customer as a Senior Manager. Suhail holds a BE in Mechanical Engineering from B. M. S. College of Engineering.