Kaylin Lee is an experienced professional with a strong background in customer service and banking, currently serving as a Customer Service Manager at OCBC Bank since November 2019. In this role, Kaylin oversees daily branch operations, focusing on cash management and ensuring compliance with procedures while striving to deliver excellent customer experiences. Prior experience includes positions at PG Mall as a Senior Relationship Executive and Wealth Mastery Academy as an Assistant Marketing Manager. Kaylin also held various roles at Phillip Futures Sdn Bhd, eventually advancing to Assistant Manager, and has academic credentials with a Bachelor's degree in Mass Communication/Media Studies from Liverpool John Moores University.
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