Roberta Grant

Roberta Grant has a solid work experience in the banking industry. Roberta worked at OceanFirst Bank as an AVP/Operations Manager/Customer Care Center from October 2016 till the present. In this role, they efficiently managed daily functions of the Customer Care Center, including training and coaching staff to provide exceptional customer service. Their responsibilities also included handling calls, hiring and scheduling associates, resolving complex issues, and reviewing new products.

Prior to OceanFirst Bank, Roberta worked at Cape Bank as an Assistant Vice President from May 2012 to October 2016. Their duties involved reviewing deposit processing operations processes, ensuring compliance with SOX certifications and policies, and carefully reviewing banking forms and documentation.

Before joining Cape Bank, they served as a Retail Operations Administrator at Sun National Bank from December 2002 to May 2012.

Overall, Roberta Grant has a wealth of experience in managing customer service operations and ensuring compliance in the banking industry.

Roberta Grant attended Albany High School from 1979 to 1983. However, no specific degree or field of study information is available for this period.