Justin Peterson

Justin Peterson has significant experience in client success and customer relations, currently serving as the Director of Client Success at Ocelot since May 2021. Ocelot is a leading SaaS provider specializing in multilingual AI chatbots for higher education, supporting over 6.5 million students across more than 400 institutions. Prior to this role, Justin held various positions at WhatCounts from September 2016 to May 2021, including Customer Success Manager, where the focus was on enhancing email marketing strategies. Justin also worked as a Sales Development Representative and a Management Trainee Intern at Enterprise Rent-A-Car in 2015. Justin earned a Bachelor of Science in Retail Management from the University of South Carolina in 2016.