Maricela Chavez

Maricela Chavez is an accomplished professional with extensive experience in customer service and administrative roles. Currently an Appointment Setter at OCLINICALS since May 2023, Maricela is responsible for scheduling medical appointments, assisting patients with inquiries, and managing appointment-related tasks. Previously, Maricela served as a Subject Matter Expert and Technical Support Specialist at Concentrix from May 2018 to March 2023, where responsibilities included providing troubleshooting assistance and team support. Prior roles include Customer Service Representative at Sitel Group and Administrator at Escuela Normal Ricardo Morales Aviles. Maricela holds a Bachelor of Business Administration degree from UNAN, earned between 2005 and 2010.