OCS Group
Jenna Burns is an experienced professional who has held various positions in the customer operations and helpdesk management field with companies like OCS Group, Atalian Servest UK & Ireland, CBES, City Holdings (Aus) Pty Ltd, and City Facilities Management UK. Currently serving as the Head of Customer Operations at OCS Group, Jenna has demonstrated their expertise in managing service desks, training teams, and leading projects.