Jenna Burns

Head Of Customer Operations at OCS Group

Jenna Burns is an experienced professional who has held various positions in the customer operations and helpdesk management field with companies like OCS Group, Atalian Servest UK & Ireland, CBES, City Holdings (Aus) Pty Ltd, and City Facilities Management UK. Currently serving as the Head of Customer Operations at OCS Group, Jenna has demonstrated their expertise in managing service desks, training teams, and leading projects.

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Glasgow, United Kingdom

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OCS Group

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OCS Group is one of the world’s leading international facilities service providers, delivering critical and essential services to support their 20,000 customers. With a turnover in excess of £2bn, the company employs more than 130,000 colleagues in 26 countries and has a strong track record of expertly delivering high-quality services across a range of sectors and industries to customers at a local, national and international level. OCS offers services including cleaning, catering, security, building services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. For more information please visit ocs.com