Octapharma USA, Inc.
Crystal Higgins is an experienced professional with a diverse background in healthcare and patient management. Currently serving as a PEM at Octapharma USA, Inc. since January 2023, Crystal has previously held the position of Patient Experience Manager at Octapharma from January to November 2023. Prior roles include Territory Manager at Factor One Source FAST Pharmacy from February 2019 to November 2023 and Director of Hemophilia at InfuCare Rx from November 2019 to January 2023. Crystal's career began as a Relationship Development Specialist at Roper Insurance, focusing on enhancing client satisfaction from September 2016 to April 2019, and includes a decade-long tenure as a Consumer Advocate at Bio/Rx. Crystal Higgins holds a Bachelor of Science in Education from Kansas State University.
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Octapharma USA, Inc.
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Octapharma USA, headquartered in Paramus, N.J., is a subsidiary of Octapharma AG, a global human protein products powerhouse, dedicated to the research and manufacture of human proteins. We have been committed to patient care and medical innovation for 40 years. Octapharma is one of the largest human protein manufacturers in the world, developing and producing human proteins from human plasma and human cell lines. Since being established in 1983, Octapharma is a global healthcare company headquartered in Lachen, Switzerland. Our products are available in 118 countries and reach hundreds of thousands of patients every year.