Micaela Caniglia

Micaela Caniglia currently serves as a Digital Energy Specialist at Octopus Energy since May 2023. Previously, Micaela worked as a Customer Care Specialist at COLLIGO S.p.A., providing support for Bper banca across various communication channels. Micaela has extensive experience in customer service roles, having worked at 3g spa, where responsibilities included assisting customers with energy supply issues and managing back office operations. Other notable positions include Junior Account at ALLEANZA ASSICURAZIONI, Operations Supervisor at Amazon, Loyalty Co-worker at IKEA Group, and Customer Care Trainer and Quality Analyst at Webhelp. Micaela holds a Master's degree in Modern Philology and a Bachelor's degree in Modern Literature from the Università degli Studi 'Gabriele d'Annunzio'​ di Chieti. Micaela's educational background also includes a scientific high school diploma focused on mathematics and physics.