Octup
Salomé Valderrama is an experienced professional in customer success and community engagement, currently serving as the Enterprise Customer Success Lead at Octup, where a focus on improving operational visibility and customer experience is paramount. Previously, Salomé worked at Trexity as a Customer Success Manager, playing a pivotal role in establishing customer success functions and supporting over 800 merchants. Additional experience includes leadership roles and impactful contributions at Füm, Learning Studio, Apple, and AAA Canada, with significant achievements in process optimization, community growth, and lead generation. Salomé holds a degree in Management and Organizational Studies specializing in Consumer Behaviour from Western University and a diploma in Business Administration with a focus on Marketing from Sheridan College.
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Octup
Octup is your all-in-one e-commerce operations platform cutting your costs by 30%. At Octup, we believe business operations should be seamless and straightforward. That's why we've made it our mission to provide e-commerce brands with a platform that delivers accurate and real-time visibility and metrics for your business operations. No more confusing manual spreadsheets, multiple tabs/platforms, and correcting tons of mistakes. We go beyond providing you with dashboards, delivering AI-based insights and actionable recommendations to help automate and improve your business operations! 🚀 With Octup you’ll get: - Gain a cross-platform view and analysis of all your data with a single login. - Save time on repetitive tasks by automating day-to-day operations. - Get real-time insights and unlock hidden business opportunities with Octup's AI-driven analytics. - Turn insights into tasks that you can then assign to team members in your organization. - Cut down on unnecessary costs, increase consumer LTV, increase consumer retention rate and identify savings across the board!