Mouhcine Ouakrim

Mouhcine OUAKRIM is an experienced Advanced Operation Delivery Manager at Odigo, with a focus on managing cloud-based production instances and operational delivery for clients such as Crédit Agricole Technologies Services and TotalEnergies. Responsibilities include incident management, service-level agreement oversight, technical support, and client relationship enhancement. Previously, Mouhcine held project management roles at BNP Paribas Cardif, leading digital transformation initiatives, and served as a consultant and project leader in digital environments at Groupe SII and Tribal Worldwide, where expertise in digital strategy, project planning, and client communication was demonstrated. Educational qualifications include a Master’s degree in Multimedia Engineering from Université Côte d'Azur.