Andy Jackson is a seasoned technology professional with extensive experience in IT service delivery and management. Currently serving as Deputy CTO and previously as Service Delivery Manager at the Office for Students since January 2018, Andy has a strong background in operational services and customer satisfaction. Prior roles include Head of IT Service Operations and Head of IT Customer Services at Eduserv, where Andy was responsible for strategy, infrastructure security, and high-quality managed cloud services within an ISO27001 environment. Andy's earlier experience includes positions at TLT LLP, focusing on application delivery and development for a leading UK commercial law firm, and as a Senior Application Developer at Royal & SunAlliance. Educational achievements include an Executive Development Programme at Cranfield School of Management and a Bachelor of Arts from the University of Leeds.
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