Carlos Gonzalez

Carlos Gonzalez possesses extensive experience in IT support and field service, highlighted by current roles at Office1 as an IT Helpdesk and MFP Hardware Service Technician, where recognition includes the Outstanding Customer Service Award for Field Service Engineer of 2018 in Southern California. Prior experience includes working as a Field Service Technician at Ricoh USA, Inc., where Carlos managed client repairs and diagnostics, and a tenure at the Los Angeles Unified School District, focusing on computer lab management and support. Carlos also served as a Unit Supply Specialist in the United States Army Reserve, handling significant equipment accountability and inventory management. Educational credentials include a Bachelor's degree in Network and Communications Management and an Associate's degree in Network Systems Administration from DeVry University.