John Josef

John Josef, CLSSYB, has extensive experience in operations management and quality assurance, with a career spanning over a decade. Currently serving as a Senior Operations Manager at OfficePartners360 since November 2017, John has a proven track record in conducting client assessments, project management, and team coordination. Previous roles include Operations Manager, Associate Operations Manager, and Senior Team Leader, each focusing on enhancing client relations and team performance. Earlier experience at HelloTech Inc. as a Shift Manager and Quality Assurance Analyst, along with similar positions at Teleperformance Philippines and Convergys, further reflects a strong background in managing staffing, quality monitoring, and customer service. John holds a degree from Interface Computer College, completed in 2007.