Nikala Busse is an accomplished technology leader with extensive experience in driving digital innovation and transformation across various sectors. Currently serving as Chief Information Officer at Officeworks since November 2022, Nikala previously held the position of General Manager Customer Platforms at Transurban and General Manager Technology - Store and People Platforms at Coles, where the focus was on leading a large technology team to deliver strategic initiatives in AI, machine vision, and cloud solutions. Notable achievements include the establishment of Coles Financial Services, where the full IT landscape and payment systems were developed, and significant contributions at AXA, where Nikala led the digital consolidation of multiple websites into a single portal. An educational background in Commerce from the University of Melbourne supports this extensive professional journey.
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