Patrick Lyons

Patrick Lyons is the Operations Coordinator at Officium Labs. Prior to their current position, they were the Manager of Customer Success at Arise Gaming from September 2020 to June 2022. Before that, they were the Manager at Rye & Thyme from September 2019 to March 2020 where they created incentive programs to help train bartenders and servers to hit $2k daily sales numbers, generating an average 25-50% boost to sales. Patrick has also fostered positive customer relationships with guests, ensuring all orders, both in-person and online was completed efficiently. Prior to that, they were the Technical Services Manager at Woodstove and Fireplace Shop from November 2011 to January 2019 where they generated 500% increase in service revenue in 2 years and organized daily route schedule to maximize efficiency between service calls. Patrick also implemented targeted marketing campaign that led to a 10% increase in service calls and a 15% increase in sales.

Some of their coworkers include Scott Mccabe - CHRO & Co-Founder, Kristi Curtis - Director of People, and Stacey Halloran - Program Manager. Patrick Lyons reports to Jonathan Shroyer, CEO & Co-Founder.