We help brands deliver incredible customer experiences.

Human Resources

Officium Labs

Kory Gage

Angela Masching

Madison M. Furgeson

Daniel Hoffman

Patrick Lyons

Shane Bridges

Pomm Suppakijjumnong

Stacey Halloran

Imelda Fenandoe

Shawn Murphy

Priyaa D.

Jay-Cameron Ward

Michael Gonsalves

Mike Li

Tim Fields

Rachelle Dever

Todd Pawlowski

Brett Frazer

Mary Drumond

Mark Perry

David Barlow

Kevin Chou

Yoko Nakao

This department provides strategic direction and management for the organization.

Leadership

The Customer Experience Team at Officium Labs is dedicated to enhancing brand interactions by optimizing service delivery and customer satisfaction. This team collaborates with various stakeholders to develop innovative strategies, manage vendor relationships, and utilize technology to streamline customer support systems, ensuring an exceptional experience at every touchpoint.

Customer Experience Team

This department focuses on enhancing customer satisfaction and ensuring clients achieve their desired outcomes with the company's products and services.

Customer Success

The Operations Team at Officium Labs is responsible for streamlining processes and ensuring efficient service delivery to enhance customer experiences. They oversee workforce management, coordinate operational activities, and collaborate across departments to align product offerings with customer needs, ultimately driving satisfaction and support for brands.

Operations Team

This department focuses on assisting players with inquiries and enhancing their gaming experience.

Player Support

The Project Management Team at Officium Labs is responsible for overseeing and executing projects that enhance customer experience solutions for brands. They coordinate cross-functional teams, manage timelines and budgets, and ensure that project goals align with client expectations and company objectives. Through effective communication and strategic planning, they drive successful project delivery and foster long-term client relationships.

Project Management Team

Officium Labs

Org chart

Board & advisors

Teams

Leadership

Customer Experience Team

Customer Success

Operations Team

Player Support

Project Management Team

Offices

Officium Labs

Org chart

Board & advisors

Teams

Leadership

Customer Experience Team

Customer Success

Operations Team

Player Support

Project Management Team

Offices

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