Johnny Branchfield

Johnny Branchfield has extensive experience in IT service management and support, currently serving as the Interim Deputy Director of Enterprise Service Operations at Ofgem since December 2020. Prior roles include Digital Service Management Lead and Service Delivery Manager at Ofgem, and Service Delivery Analyst at Doosan Babcock, where responsibilities involved managing IT services across global partnerships. Previous positions encompass Technical Services Advisor at Müller UK & Ireland Group, Business Development Advisor at HP, and Service Desk Team Lead at Sword-IT, among others. Johnny has demonstrated a strong ability to provide high-level support and manage incidents effectively throughout a career spanning over 15 years in various technical support and service management roles.