Yana Nedeva currently serves as an Engagement Analyst at Ofgem since July 2024, after holding positions as Assistant Engagement Manager and Engagement Officer at the same organization from January 2021 to September 2022. Prior experience includes working as an Interpreter/Translator at Global Language Services Ltd from November 2016 to December 2021 and as a Sales Consultant at 1Call Direct from January 2017 to January 2021. Yana Nedeva's career also features roles such as Complaints Advisor at 1CALL UTILITIES LIMITED, Secretary and Administrator for the University of Glasgow Bulgarian Society, and various positions relating to promotions and public relations. Educational achievements include a Master of Science in Software Development from the University of Glasgow (2022-2023) and a Bachelor’s Degree in Business, Management, and Marketing from the same institution (2012-2016), alongside completing high school studies focused on English Language and Literature.
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