Rodrigo Azevedo has extensive experience in digital management and transformation at Oi, where roles include Digital Manager for B2B Products & Services Delivery and Digital Transformation & Automation Manager, leading initiatives such as the development of chatbots and automation of customer service processes. Azevedo has successfully managed marketing projects to enhance customer experience and reduce costs, including digital billing solutions and strategies to increase app utilization. Previous experience includes supervisory roles in customer service for major telecommunications companies and expertise in marketing analysis and project management. Azevedo holds an MBA in Marketing from FGV and specialized training in project management and marketing.
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