Simo Niemikallio is a seasoned professional in the field of information technology and aftersales development, currently serving as a Senior Information Technology Specialist at Oikeusrekisterikeskus since May 2024. Previously, Simo held various leadership roles at Hedin Automotive Oy, including Head of Aftersales Development and Head of Customer Service Center, focusing on data, RPA, AI, and process integration. With a strong background in aftersales management from Laakkonen Group and Delta Bavaria, Simo has expertise in warranty handling and performance enhancement through data analysis. Simo's educational credentials include a pending PhD in Information Technology from the University of Jyväskylä, an MBA in Business Automation from Haaga-Helia University, and a BBA in Financial Management from LAB University of Applied Sciences.
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