Ralph Santiago

Ralph Santiago has over 20 years of work experience in the IT industry. Ralph has worked at various companies, including Oil-Dri Corporation of America, RR Donnelley, Allstate, and Deneba Software.

At Oil-Dri Corporation of America, Ralph worked as a Sr. Programmer/Analyst, where they designed, coded, tested, and implemented enhancements and break-fixes using JD Edwards Enterprise One software. Ralph also wrote functional and technical specifications based on user requirements and investigated and addressed application and system issues.

During their time at RR Donnelley, Ralph held various roles, including Solutions Architect, Manager of Application Development, Senior Systems Analyst, Systems Analyst, Senior Programmer Analyst, and Programmer Analyst. In these positions, they managed projects through the Software Development Life Cycle, gathered business requirements, and translated them into detailed project designs. Ralph also worked with vendors, customers, and internal departments to implement solutions that resulted in significant cost savings. Ralph also led teams of developers and analysts, automated warehouse management systems, and coordinated projects outside of the US.

Prior to working at RR Donnelley, Ralph worked at Allstate as a Systems Programmer, where they provided operations support for AS/400 systems and developed utility programs to automate system tasks. Ralph also developed a device management system that incorporated iSeries computers, thin clients, and PCs.

Ralph's earlier experience includes working at Deneba Software as a Windows Chief Technical Support Representative, where they provided technical support for Canvas, a design application. Ralph was responsible for implementing and documenting testing and troubleshooting procedures for different Windows platforms.

Overall, Ralph Santiago has a diverse background in IT, with experience in programming, analysis, project management, system support, and technical support. Ralph has worked on various software systems and has successfully implemented solutions that have led to cost savings and improved efficiency.

Ralph Santiago's education history includes a BA degree in Computer Information Systems from the University of Miami. No specific information regarding the duration of their studies or the time of enrollment is provided.