Vanessa H.

Vanessa H. has extensive experience in customer service operations and finance, holding key leadership roles at various companies. Vanessa served as a Senior Manager at Agoda and led customer service operations at OKG Technology, managing over 350 employees while supporting multiple languages. Prior to this, Vanessa held several positions at BT, including Operations Manager for finance shared services and contract management, directly overseeing significant revenue and compliance activities. Vanessa's career began with internships and trainee programs at Genting Malaysia Berhad and Public Bank, supplemented by a solid educational background in Banking and Finance from Tunku Abdul Rahman University College and Sheffield Hallam University.