Heather May

Senior Customer Success Manager

Heather May is a seasoned professional with extensive experience in customer success and account management across various technology and cybersecurity companies. Currently serving as a Senior Customer Success Manager at Okta since June 2021, Heather previously held roles including Director of Customer Advocacy at Icertis and Senior Customer Success Manager for Key Accounts at Conga. Notable achievements include being awarded the President's Club and Key Account CSM of the Year for 2019 at Conga. Heather's career also features positions at Comodo, FireEye, SHI International Corp., and Softchoice Corporation, where a consistent track record of exceeding sales quotas and driving customer engagement was established. Heather holds a Bachelor of Science in Conservation Biology from the University of Wisconsin-Milwaukee.

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