Mike Volpe is an experienced professional in customer success with a strong background in technology and engineering. Currently serving as a Customer Success Executive for Strategic Accounts at Okta since August 2022, Mike has also contributed as a Customer Success Advisory Council Member and a Market Manager for Okta for Good in NYC. Prior experience includes a role as a Senior Customer Success Executive at VMware from March 2021 to July 2022 and extensive tenure at IBM from September 2013 to February 2021, where Mike held multiple senior roles including Senior Customer Success Manager and Delivery Engagement Manager. Mike began a career in academia as a Graduate Research Assistant at Bucknell University from June 2011 to August 2013. Educational credentials include a Master of Science and a Bachelor of Science with Honors in Mechanical Engineering, both from Bucknell University.
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