Luciana Creddo

Quality & Training Analyst at Olala Homes

Luciana Creddo has a diverse work experience spanning various industries. Luciana currently works as a Customer Service Specialist & Reservations Agent for Olala Homes. Prior to this, they worked as a Passenger Service Agent for Ryanair - Europe's Favorite Airline.

In 2021, Luciana worked as a Waitress at Alice Garden Restaurant, where they took customer orders, served food and drinks, and provided excellent customer service.

From 2018 to 2021, they held the position of Senior Account Executive at Wegolf, where they were responsible for the integral reservation process of tourism services and maintained continuous contact with clients and operators.

Luciana also gained experience as a Transport Coordinator for the Juegos Olímpicos de la Juventud Buenos Aires 2018, where they coordinated the transport area for athletes, planned logistics, and managed a group of volunteers and drivers.

Luciana has also worked at Wegolf as a Corporate Events Coordinator, where they developed and coordinated corporate events, as well as an Operative & Administrative Assistant, handling reservations and performing administrative tasks.

Additionally, they worked as a Waitress at Mine Hotel Boutique and as an Operative Assistant at Asatej Viajes, where they handled customer calls and monitored bookings.

Early in their career, Luciana worked as a Restaurant Receptionist at Garden Sushi. Luciana's work experience demonstrates their strong customer service skills, attention to detail, and ability to effectively manage diverse responsibilities.

Luciana Creddo has a diverse education history. In 2011 to 2013, they attended Universidad del Salvador and obtained a Tourism and Hospitality Technician degree. In 2016, they enrolled in Universidad del Salvador again to pursue a degree in Event planner Techinician. Luciana completed a Human Resources Diploma at Capacitarte in 2019. Most recently, from 2021 to 2022, Luciana attended Ostelea, Tourism Management School and completed the Programa Superior en Dirección de Empresas Turísticas, specializing in Turismo, ocio y naturaleza. Additionally, Luciana has obtained several certifications including the EFSET English Certificate 70/100 (C1 Advanced) from EF Standard English Test (EF SET) and SheCodes Basics from SheCodes in January 2022. Luciana also holds a First Certificate from the University of Cambridge. No specific information is available regarding their degree name or field of study at St Matthews College North from 2007 to 2010.

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Previous companies

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Timeline

  • Quality & Training Analyst

    February 1, 2024 - present

  • Customer Service Specialist & Reservations Agent

    April, 2022