Leticia Serracin

Leticia Serracin is an experienced banking professional currently serving as Branch Manager II at Old Second National Bank since December 2021. Prior to this role, Leticia held various positions at West Suburban Bank from October 2014 to December 2021, including Branch Manager II and Assistant Vice President. Leticia also served as Assistant Branch Manager during this tenure. Prior to West Suburban Bank, Leticia worked as Office Coordinator at RR Financial Services, Inc., where responsibilities included bookkeeping and administrative support. Leticia's career began at PNC as a Customer Service Leader, managing daily operations and coaching staff, after which Leticia worked as Customer Service Manager at Charter One Bank. Leticia holds an Associate of Arts degree in Business, Management, Marketing, and Related Support Services from Morton College.