Joseph F.

Joseph F. is a technical support specialist currently employed at Older Adults Technology Services (OATS) from AARP, where responsibilities include deploying, configuring, and maintaining computer systems in training centers across the city. Previous roles include IT Help Desk Tier 1 at Enterprise Solutions Providers and a computer technician position at Apolent Corporation, focusing on asset management and support services. Joseph's background also includes experience as a special education teaching assistant for the NYC Department of Education, an activity specialist designing computer-related curricula for middle school students, and a student call center representative with the Research Foundation of CUNY. Educational credentials encompass a Bachelor’s degree in Disability Studies from CUNY School of Professional Studies, an A.A. in Liberal Arts from CUNY Kingsborough Community College, and a certificate in Help Desk Support Specialist from New Age Training.