Brennan Valenzuela

Brennan Valenzuela is a seasoned professional in customer experience and strategy, currently serving as the Customer Strategy & Experience Manager at OLG since July 2022, where contributions focus on developing an enterprise customer strategy to enhance engagement and innovation. Previous experience includes roles at Canada Life as the Associate Manager for Customer Experience & Insights, where Brennan maintained CX blueprints and prioritized technology investments, and at Tucows, where management positions encompassed leading support teams and building customer experience frameworks. Brennan's career began with roles in client support and logistics at UPS Supply Chain Solutions and sales management at Conception Marketing, along with educational credentials including a Bachelor of Science Honours in Cognitive Science from the University of Toronto Scarborough and training at Juno College of Technology.