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Alexandra Reymann

Senior Customer Experience Training & QA Manager at Ollie

Alexandra Reymann is a highly experienced professional in customer experience and sales management, currently serving as Senior Customer Experience Training & QA Manager at Ollie since August 2021. Previously, Alexandra held roles at GoHealth, where responsibilities included Program Manager and Sales Team Manager. Notably, at Backcountry.com, Alexandra excelled as Sales Enablement Manager, implementing performance monitoring and leadership training initiatives, and as General Manager for Pop Up Retail, where the team achieved a 100% net promoter score. Additional experience includes managing store operations at Lolë - Coalision and Athleta, as well as roles at H&M where Alexandra developed training programs for new leaders. Alexandra's extensive background emphasizes team development, customer service excellence, and operational efficiency.

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