Grace Caselles is a skilled professional with extensive experience in quality assurance, product development, and copywriting. Currently serving as the Quality Assurance and Product Development Manager at Olly Olly since May 2021, Grace has developed training materials for various departments and created a dashboard to monitor team performance. Previous roles include Quality Analyst, where Grace focused on optimizing long format copy and improving team efficiency, and Elite Copywriter, responsible for producing SEO-optimized content across multiple industries. Grace also held positions at Tactic Center as Content Manager, focusing on personalized social media content, and at Porter Novelli as a Junior Account Executive. Grace's career began as a Radio Announcer and Producer Intern at Radio Universidad UCA, following an education at Universidad Centroamericana in Managua.
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