SR

Steven R.

Head Of Support at OLM Systems

Steven R. has a comprehensive work experience in the technology and IT industry. Steven started their career at Essex County Council as a Systems Administrator from 1995 to 1999. Steven then moved to Thurrock Council as a Systems Officer in 1999, before joining OLM Systems in 2000 as an Oracle DBA. Steven R. progressively took on more responsibilities, such as developing operational standards, overseeing successful migrations, and managing a team as an Oracle Team Lead.

In 2009, they joined OLM Group as a Technical Services Manager, and later returned to OLM Systems in 2011 as the Head of Technical Services. In this role, they were responsible for the entire technical lifecycle, including design, build, and operations for all customers. Steven also took on additional responsibilities in reporting services, revenue generation, and consultancy. Steven R. was promoted to the position of Head of IT in 2014, where they led a team and managed the budget for all corporate infrastructure and software.

Finally, Steven R. was promoted to the role of Head of Support in 2015, where they oversaw internal and external support services, developed value-add application management services, and worked directly with the CEO to enhance the company's cloud-based product offering. Throughout their career, Steven R. consistently demonstrated leadership, technical expertise, and a customer-centric approach to delivering IT services.

Steven R. has a diverse education history. In 1996 to 1998, they attended Anglia Ruskin University and studied Business Information Technology. Steven did not obtain a specific degree during this time. In 2010 to 2011, Steven attended Birkbeck, University of London and earned a Certificate of Higher Education in Management. Additionally, they hold a certification as an Oracle Certified Professional, although the specific details of when and where they obtained this certification are unknown.

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