Mariana Bortolotto Yanaguizawa

Mariana Bortolotto Yanaguizawa started their work experience in 2012 as an Auxiliar de Vendas at SEFER and later worked as an Estagiaria de Marketing at Informa. In 2013, they worked as an Estagiaria Administrativa at Sartorius and then as a Trafego at Agencia Purple Cow. In 2014, they worked as an Estagiaria at Cargill and as an Auxiliar Administrativo at Bullet Moto Systems. From 2017 to 2019, they worked as an Analista de Atendimento ao Cliente at Allianz Partners, providing support for automobile and medical insurance. Mariana then joined Olos Tecnologia in 2020 as an Analista de CX, where they conducted customer success analysis and managed customer service flows. Mariana currently works as a Customer Success Analyst at Olos Tecnologia.

Mariana Bortolotto Yanaguizawa completed their education at UNIESP from 2012 to 2016, where they obtained a Bachelor's degree in Business Administration and Management, with a focus on General Management. Additionally, they received a certification in Cronoanalise from SENAI São Paulo. However, the specific month and year of obtaining this certification is unknown.