Kelsey Poock

Kelsey Poock is a Complex Human Resources Manager at Olshan Properties, overseeing HR support for multiple hotel brands since September 2022. With extensive experience in the hospitality sector, Kelsey previously served as a Realtor at Coldwell Banker Realty and as HR Manager at First Hospitality, where a commitment to creating unique guest experiences was emphasized. Kelsey has held various positions at Olshan Properties, including Director of Human Resources and Assistant Director of Human Resources, focusing on fostering a positive work environment through development programs and employee empowerment. Kelsey began the career journey as an Administrative Assistant and Concierge, ensuring exceptional guest experiences. Kelsey holds a Bachelor's degree in Human Resources Management and Hospitality Management from The Ohio State University.