Gabriela Moura

Gabriela Moura has extensive experience in commercial coordination and client relationship management, primarily at OLX Brasil since November 2016, where responsibilities have included leading multifunctional teams focused on onboarding, regularization, and retention efforts to reduce churn and improve client satisfaction. Previous roles at RL Higiene and Kallan Modas Ltda involved managing client portfolios, addressing post-sale issues, and analyzing sales reports to enhance business performance. Gabriela's career began at Talktelecom, where responsibilities included client management and operational reporting. Gabriela holds a post-graduate degree in Business Management with a focus on Marketing, Sales, and Merchandising from ESPM Escola Superior de Propaganda e Marketing.