MacKenzie Dodd

Mackenzie Dodd has diverse experience in customer service and administrative roles across multiple organizations. Currently serving as a Medical Receptionist at Olympia Orthopaedic Associates since October 2020, responsibilities include scheduling appointments and verifying patient information. Prior to this role, Mackenzie was a Call Center Representative at Unity Care NW, handling patient inquiries and managing electronic medical records. Experience also includes positions as a Receptionist and Call Center Agent at Young Living Essential Oils, where front desk management and customer issue resolution were key duties. Earlier roles at Ulta Beauty and Macy's involved customer engagement, sales, and maintaining a welcoming environment, highlighting strong interpersonal and organizational skills.