Aaliya Syed

Aaliya Syed currently serves as Support Manager at Olympus Solutions Inc since February 2024. Prior experience includes a role as CSC - Supervisor at Virginia Beach City Public Schools from May 2021 to February 2024, where responsibilities involved managing the Customer Support Center team, setting performance goals, and enhancing customer experiences. Additionally, Aaliya worked at IQVIA for over a decade in various roles, including Client Services Manager, where the focus was on customer care performance and process improvements, and Sr. Service Quality Analyst, monitoring calls and delivering training. Prior roles at HP, Dell, and Convergys involved technical support and customer service. Aaliya holds a Bachelor of Business Administration in Economics from ICFAI Tripura University and a diploma in computer skills from Cascade Computer Academy.