Omcan
Alfredo Gonzalez has extensive experience in account management and call center operations, currently serving as an Account Manager at Omcan since July 2018, where recognition as Sales Employee of the Year was achieved in 2023. Previously, from July 2014 to June 2018, Alfredo held various managerial positions at Teleperformance, culminating as Call Center Operations Manager, responsible for meeting client KPIs, enhancing employee morale, and ensuring operational compliance. Alfredo's earlier roles included Assistant Call Center Manager and Customer Service Supervisor, featuring a focus on performance management, staff development, and quality assurance. Alfredo holds a Bachelor of Business Administration from Universidad Centroamericana 'José Simeón Cañas'.
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Omcan
Over the last 60 years, Omcan Inc. has grown to become a leading supplier to the food service industry in Canada and the USA. Our success over these many years is directly attributed to our established relationships with all of our valued customers and through providing them with Diverse, Dependable and Proven products. Omcan continues to help our customers remain competitive. With associates in North America, South America, Europe, and Asia, our global footprint continues to expand and we hold to the principle that clients benefit from the accessibility and familiarity of sales teams. In 2012 as our geography and brand recognition continued to grow, we changed to one name Omcan Food Machinery. In over 200,000 sq ft of warehouse space we stock over 2,000 quality food equipment and supplies for the food preparation market.