Yuri Velez

Yuri Velez currently serves as a Medical Management Specialist - HEDIS at Freedom Health & Optimum HealthCare, where responsibilities include gathering clinical information and collaborating with internal teams to improve health outcomes for members. Previous experience includes a role as a Customer Service Representative at Anthem, Inc., focusing on addressing customer inquiries with exceptional communication skills, and as a Problem Solver at Amazon, where claim coding issues were resolved and workflow processes were improved. Yuri Velez holds a Bachelor of Science in Health Management and Health Information Technology from the University of South Florida College of Arts and Sciences and an Associate of Arts from Hillsborough Community College.