Bazela Shaffer Makondo

Manager Client Services at Omega Digital

Bazela Shaffer Makondo is an experienced Business Support Manager currently employed at EY since 2016, overseeing technical aspects and IT support for video conferencing systems. With a strong background in client services management at Omega Digital, Bazela has excelled in telepresence management and ensuring high client satisfaction ratings. Previous roles include Technical Lead at Imajinn Perceptions Unlimited, Audio Visual Technician at Solid Rock Events and Technical, and Project Coordinator at Monster Party. Bazela has a solid educational foundation in data analytics, management information systems, and electrical engineering, with ongoing studies towards a Bachelor of Arts in Data Analytics at Austin Peay State University.

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