Chong san Chan

Chong San Chan is a skilled IT professional with extensive experience in desktop support and hardware analysis, currently serving as a Desktop Support Analyst at OmegaFlex since August 2019. Prior to this role, Chong worked as a Help Desk Specialist at AccessLex Institute, providing support in a cloud environment and managing problem resolutions using Zendesk. Throughout a decade-long tenure at Villanova University, Chong held the position of Hardware Analyst Level II, delivering comprehensive technical support, managing inventory, and leading student workers. Additional experience includes roles as a Windows Migration Technician at Shire and a Desktop Support Technician at various prestigious organizations such as The Estée Lauder Companies Inc. and the University of Pennsylvania. Chong holds a degree in Computer Information Systems from Mansfield University of Pennsylvania, complemented by foundational education at Pennsylvania College of Technology.