Aditi Jain

Aditi Jain is a seasoned professional with diverse experience in training, digital transformation, and customer service management. Currently serving as the Training Lead at S&P Global since July 2023, Aditi has previously held key roles including New Market & Digital Transformation at OMIND Technologies, and Site Lead - Training at Xiaomi India, where responsibilities included managing customer service training and revenue control. Aditi's background also includes positions as Lead Case Manager at Teleperformance, Analyst at Deloitte India, and Quality Assurance Analyst at Teleperformance India, demonstrating a solid foundation in process management and quality assurance. Aditi holds an MBA in Human Resource Management, a Professional Post Graduate Diploma in Training and Development, and multiple other qualifications, reflecting a strong commitment to professional growth and expertise in learning and development.