Kleber Martins Albertini

Head of Onboarding at OmniChat

Kleber Martins Albertini has held a variety of roles in the technology industry since 1996. Kleber began as a Bolsista at the Universidade Federal do Paraná in 1996 and then moved to Celepar as an Estagiário de TI in 1998. In 1999, they were a Bolsista CNPq at TECPAR - Instituto de Tecnologia do Paraná, and also a Diretor de Desenvolvimento e TI at Ciashop by TOTVS. In 2005, they became Analista de Sistemas e Suporte at Trombini Embalagens S.A. and then in 2009, Chief Operating Officer (COO) / Diretor de Operações at Ciashop by TOTVS. From 2019 to 2020, they were Head of Office Curitiba and Head of Customer Experience at VTEX. In 2022, they moved to OmniChat as Head of Onboarding and Head of Professional Services.

Kleber Martins Albertini has an education history that includes a Master of Business Administration from FGV - Fundação Getulio Vargas (2012-2014), an Especialização from Universidade Federal do Paraná (2002-2003) in Tecnologia da Informação, a Graduação from Universidade Federal do Paraná (1996-1999) in Bacharelado em Informática, and a Técnico from Colégio Estadual Machado de Assis (1992-1994) in Contabilidade. Kleber also has several certifications, including Certificação em Liderança saudável: transformando pessoas e empresas from Pontifícia Universidade Católica do Rio Grande do Sul (2022), Fórum E-Commerce Brasil 2019 from E-Commerce Brasil (2019), Devops Professional from EXIN your ICT competence partner (2019), Fórum E-Commerce Brasil 2018 from E-Commerce Brasil (2018), Customer Experience Summit 2017 from Track.co (2017), Fórum E-Commerce Brasil 2017 from E-Commerce Brasil (2017), Curso de Formação de Oficiais da Reserva (da arma de Comunicações) from Exército Brasileiro (1997), and CMX Candidate – Level 1 from EICOM Institute (2022).

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