Amy Jones

Amy Jones is an accomplished professional in the hospitality and technology sectors, currently serving as the Senior Application Support Manager at Omni Hotels & Resorts since February 2018. Previous experience includes roles at Oracle as a Sustaining Engineering Technical Analyst, where responsibilities involved implementing and distributing essential patches for OPERA products and troubleshooting software issues. Earlier positions at Omni Hotels & Resorts as a Reservation/Revenue System Coordinator involved coordinating support for numerous properties and enhancing operational systems. Amy's career began with customer service roles, including Front Desk Agent for the United States Department of Defense, where a focus on guest satisfaction was paramount. Educational background includes a Bachelor of Science in Hotel Management from Johnson & Wales University, obtained in 2011.