Brenia M.

Brenia M. is a seasoned professional with extensive experience in project management and customer service across various industries. Currently serving as a Senior Project Manager at Omni Interactions and as a Weekend Clerk at Fish'R'Us, Brenia excels in delivering exceptional customer service and managing operational efficiency. Prior roles include Implementation Project Manager and Operations Management Desk Analyst at Sykes Enterprises, where Brenia optimized staffing and resource allocation to meet contractual service level agreements. Additional experience encompasses customer service roles at Assurant, Security Finance, and various other positions, enhancing skills in client relations, compliance, and problem-solving. Brenia's educational background includes studies at Columbus Technical College and Oklahoma City Community College, culminating in a high school diploma.