OmniCare365
Preston Hord has extensive experience in operations and management, with a background in call center operations, quality assurance, and training. Preston has worked in various companies such as OmniCare365, NationsBenefits, MARRIAGE AND FAMILY RESOURCE CENTER, and more. Preston's expertise lies in developing and implementing processes, procedures, and metrics to ensure efficient operations. Preston holds a Bachelor's degree in Vocal Music/Performance from Temple University and has received diplomas in Vocal Music from University of North Carolina School of the Arts and Duke Ellington.
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OmniCare365
Leading Brands Trust OmniCare365 with their Valuable Customer Relationships. Every Customer Experience is Critical, but the level of Expertise that OmniCare365 teams show during every Customer Interaction is what makes them shine. Powered by the most sophisticated analytics systems on the market today, a management team unparalleled in experience and dedication, and a company culture where employees rarely leave, OmniCare365 is boasting consistently stellar results for clients across key industries. This starts with why OmniCare365 was formed. After working for large BPO’s, the founders identified the need for something clients needed: hands-on management that fosters free flowing ideas with the client for increased performance. This is driven by data-driven decisions and the flexibility needed to action them with urgency. Plus, continuous improvement naturally happens as these ideas fuel the innovative thinking that the founders dreamed of when OmniCare365 was formed. In addition to full client goal alignment, the founders focused the company around 3 core values: We are dedicated to supporting our clients’ goals and objectives through full alignment. We are People first. We care about our community and serve it together as one team.