Andres Ceballos

Customer Experience Advocate II at Omnicell

Andres Ceballos is a dedicated Customer Experience Advocate II at Omnicell since October 2021, with over two years of experience in enhancing client satisfaction, expediting case resolution, and fostering long-lasting relationships. Skilled in problem-solving and strategic customer advocacy, Andres focuses on optimizing the customer journey across various SaaS platforms. Previous roles include Business Development Representative and Account Executive at Sales Empowerment Group, and Business Development Representative at CloudTask, where clients included Etailz, DemandJump, PandaDoc, and Harbor Compliance. Andres began the professional journey as a Sales and Marketing Specialist at Dynamic Agency. Educational qualifications include a Bachelor of Business Administration in Entrepreneurship Management from Baruch College and an Associate of Science in Business Administration, Management, and Operations from Queensborough Community College of The City University of New York.

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