Suki Cheema

(Major Incident) IT Operations Centre Analyst at OMNIO

Suki Cheema has worked in the IT industry since 1998. In 1998, they began their career as a Desktop Support for Cyntergy. In 2000, they worked as a Webmaster for Sportal.co.uk and a Web Specialist for Infospace. From 2000-2001, they were a Webmaster for Transworld International. In 2003, they worked as an IT Helpdesk Analyst for BT. From 2004-2013, they were a Lead IT Field Service Technician for iBAHN. From 2013-2019, they were a 24/7 ServiceDesk Operations Analyst for Marks and Spencer. In 2020, they were a Service Desk Analyst for Dataquest Group. Currently, they are a (Major Incident) IT Operations Centre Analyst for OMNIO.

Suki Cheema holds a Bachelor of Laws (LLB) from Birmingham City University in the field of Law. Suki also holds certifications as a Scrum Master Certified (SMC) from Scrum.org (obtained in May 2019), an Approved Kanban Professional from ibqmi (obtained in April 2019), and an AWS Certified Cloud Practitioner from Amazon Web Services (obtained in December 2020).

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Timeline

  • (Major Incident) IT Operations Centre Analyst

    September, 2021 - present

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